Privacy policy

At Botany Bloom Co., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit an application, or contact us.

Information We Collect

We may collect the following information when you interact with our website:

  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Wedding or event date

  • Details about your flower preservation project

  • Photos you upload

  • Payment information (processed securely through third-party payment providers)

  • Any additional information you choose to provide

We may also automatically collect certain technical information, such as:

  • IP address

  • Browser type

  • Device information

  • Website usage through cookies and analytics

How We Use Your Information

We use your information to:

  • Respond to inquiries and applications

  • Schedule flower preservation services

  • Process invoices and payments

  • Communicate about your order

  • Improve our website and customer experience

  • Send updates related to your project

  • Comply with legal obligations

We will never sell your personal information.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and help us understand how visitors use our site. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Payment processors

  • Website hosting providers

  • Email communication services

  • Analytics services

These providers only receive the information necessary to perform their services and are responsible for protecting your information under their own privacy policies.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure. While no method of online transmission is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws regarding the personal information we collect and how it is used. You may request information about your data or ask that eligible personal information be deleted, subject to applicable legal exceptions.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.